Shipping Policy

1. Shipping Coverage

Huaihua Hongzhi Cross-Border E-Commerce Co., Ltd. provides shipping services for domestic and international orders, supporting cross-border e-commerce fulfillment depending on the destination country or region.

2. Order Processing

Orders are processed after payment confirmation. Processing time may vary depending on product availability, order quantity, and customization requirements (if applicable).

3. Shipping Methods

Shipping methods are selected based on destination, order size, and logistics efficiency. Different carriers or logistics partners may be used to ensure reliable delivery.

4. Estimated Delivery Time

Delivery time depends on the destination country, customs clearance procedures, and the chosen shipping method. International shipments may experience additional transit time due to customs inspections or local regulations.

5. Shipping Fees

Shipping costs are calculated based on order weight, volume, destination, and selected logistics method. The final shipping fee will be confirmed before order fulfillment.

6. Customs, Duties, and Taxes

For international shipments, customs duties, import taxes, and other charges may be imposed by the destination country. These fees are the responsibility of the buyer unless otherwise agreed.

7. Order Tracking

Tracking information may be provided once the order has been shipped, subject to the logistics service used.

8. Delivery Issues

If a shipment is delayed, damaged, or lost during transit, we will assist in communicating with the logistics provider to help resolve the issue in accordance with applicable shipping policies.

9. Address Accuracy

Customers are responsible for providing complete and accurate shipping information. Incorrect or incomplete addresses may result in delivery delays or failed shipments.

10. Special Notes

Shipping timelines and services may be affected by factors such as weather conditions, customs inspections, or logistics peak seasons.