Privacy Policy

1. Introduction

Huaihua Hongzhi Cross-Border E-Commerce Co., Ltd. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you interact with our website, services, or products.

2. Information We Collect

We may collect the following types of information:

  • Personal identification information such as name, shipping address, and billing address
  • Order and transaction information
  • Contact information provided during account creation or checkout
  • Technical data such as IP address, browser type, and device information
  • Other information voluntarily provided during inquiries or business cooperation

3. How We Use Your Information

Collected information may be used for:

  • Processing and fulfilling orders
  • Managing payments and transactions
  • Providing customer service and support
  • Improving products, services, and user experience
  • Supporting business operations and cross-border transactions
  • Complying with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell or rent personal information to third parties. Information may be shared only in the following circumstances:

  • With logistics and service partners necessary to fulfill orders
  • With payment processors to complete transactions
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of the company or its users

5. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill business purposes, comply with legal obligations, or resolve disputes.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality, analyze website traffic, and improve user experience. Users may manage or disable cookies through their browser settings.

8. International Data Transfers

As a cross-border e-commerce company, personal information may be processed or stored in different countries. Appropriate safeguards are applied to protect data during international transfers.

9. Children’s Privacy

Our products are intended for purchase by adults. We do not knowingly collect personal information directly from children.

10. Your Rights

Depending on applicable laws, users may have the right to access, correct, or request deletion of their personal information, as well as to restrict certain data processing activities.

11. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in business practices or legal requirements. Continued use of our services constitutes acceptance of the updated policy.